Terms & Conditions

These Terms & Conditions ("Terms") govern your use of desirecove.com and any purchase you make from us. By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Who we are

The Site is operated by DesireCove, 978 Woodgate Dr, Palm Harbor, FL 34685, United States. Throughout these Terms, "we," "us," and "our" refer to DesireCove, and "you" refers to the user or customer.

2. Products, descriptions, and labels

We work hard to describe and photograph our products accurately. Even so, colors and packaging can appear differently depending on your screen, and manufacturers update their formulations, labels, and packaging without notice. Always read the label on the product you receive before use, and follow the manufacturer's directions — the physical label supersedes anything shown on this Site.

If you have allergies or sensitivities, check the ingredient panel on the product itself. We cannot guarantee that products are free from any particular allergen or from cross-contamination during manufacturing.

Product availability is not guaranteed. We may limit quantities, discontinue products, or restrict sales to any person or region at our discretion.

3. Health disclaimer — no medical advice

The statements made about products on this Site have not been evaluated by the U.S. Food and Health Adminstration. Our products are dietary supplements and health-related goods. They are not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this Site — product descriptions, blog content, emails, or replies from our support team — is medical advice, and none of it establishes a doctor-patient relationship. It is not a substitute for consultation with a licensed physician, pharmacist, or other qualified healthcare provider.

Discontinue use and seek medical attention immediately if you experience an adverse reaction. Individual results vary; no outcome is promised or implied. Do not exceed the recommended dose on the label. Keep all products out of reach of children. Store products as directed on the label.

4. Pricing and errors

All prices are shown in U.S. dollars and may change without notice. Applicable taxes and shipping are calculated at checkout.

Despite our efforts, a product may occasionally be listed at an incorrect price or with incorrect information. If an item you ordered is priced incorrectly, we may cancel the order and refund you in full, whether or not the order has been confirmed and charged. We will notify you if this happens.

5. Orders and acceptance

Your order is an offer to buy. Our order confirmation email acknowledges receipt but does not constitute acceptance. A contract is formed only when we ship your order.

We reserve the right to refuse or cancel any order, including orders that appear fraudulent, are placed by resellers or distributors, exceed quantity limits, cannot lawfully be shipped to your location, or contain errors.

6. Payment

Payment is processed at checkout through our payment providers. By submitting payment information, you represent that you are authorized to use the payment method. All payments must clear before an order ships.

7. Shipping and risk of loss

Shipping is governed by our Shipping Policy, which forms part of these Terms. Title and risk of loss pass to you when the carrier takes possession of your package. Delivery estimates are not guarantees.

8. Returns and refunds

Returns are governed by our Return & Refund Policy, which forms part of these Terms. You acknowledge that opened or unsealed consumable products cannot be returned or refunded.

9. Accounts

If you create an account, you are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

10. Acceptable use

You agree not to use the Site to:

Break any law, regulation, or third-party right
Submit false, misleading, or fraudulent information
Upload viruses, malicious code, or anything designed to disrupt the Site
Scrape, harvest, or collect data from the Site by automated means
Attempt to gain unauthorized access to the Site or its systems
Harass, abuse, or harm another person, including our staff
Interfere with the security features of the Site
Resell or redistribute products purchased from us without our written permission

We may terminate your access for violating any of the above.

11. Intellectual property

All content on the Site — text, graphics, logos, images, product photography, and the DesireCove name — is our property or licensed to us and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from it without our written permission.

12. User feedback and reviews

If you send us ideas, suggestions, reviews, or other feedback, you grant us an unrestricted right to use, reproduce, and publish it in any medium without compensation or obligation to you. Customer reviews reflect individual experiences and are not claims made by DesireCove about a product's effects.

13. Disclaimer of warranties

The Site and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

Nothing in these Terms limits any warranty or right you have that cannot be excluded under applicable law.

14. Limitation of liability

To the fullest extent permitted by law, DesireCove and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, arising from your use of the Site or any product purchased from us. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

You assume full responsibility for your decision to use any product purchased from this Site, and for consulting a healthcare professional before doing so. To the fullest extent permitted by law, we are not liable for any adverse reaction, injury, illness, or loss arising from the use, misuse, or interaction of any product with medication, medical conditions, or other supplements.

15. Indemnification

You agree to indemnify and hold harmless DesireCove and its owners, employees, and agents from any claim, demand, loss, or expense, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or third-party right.

16. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to their jurisdiction.

17. Severability

If any provision of these Terms is found unlawful or unenforceable, that provision will be severed and the remaining provisions will stay in full effect.

18. Changes to these Terms

We may update these Terms at any time. The current version is always posted on this page, and the "last updated" date reflects the most recent change. Continuing to use the Site after changes are posted means you accept them.

19. Entire agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and DesireCove regarding your use of the Site.